What ID do I need for check-in?

Under Royal Decree 933/2021, all guests aged 14 and over must present a valid official photo ID: national ID card (DNI), passport, NIE, TIE or EU driving licence. Expired, damaged, illegible documents or those sent by email or WhatsApp are not accepted. Each guest must show their own ID — the booker's ID alone is not enough. To speed up the process, we recommend using Chekin online before arrival: you'll receive a link to photograph your document and submit the required data. If you complete Chekin online, you only need to show at least one registered ID upon arrival. Otherwise, all guests must present their physical document at check-in.